Privacy Policy

Effective Date: 10/14/2025

Company Name: Central Plains Medical Transport LLC

Central Plains Medical Transport LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, date of birth (DOB), phone number, email address, mailing address, and other contact information.
• Transportation Details: Appointment dates and times, pick-up and drop-off locations, mobility needs, and other trip-related information.
• Payment and Insurance Information: Credit or debit card details, payment preferences, and billing information.
• Website Usage Data: IP address, browser type, and pages visited (if you use our website).

2. How We Use Your Information

We use the information we collect to:

• Schedule and provide non-emergency medical transportation services.
• Insurance purposes, to bill Insurance we'll need the clients full name, DOB, address, phone number.
• Communicate with you regarding your ride, appointment changes, or service updates.
• Process and manage payments.
• Improve our website and services.
• Comply with legal and regulatory requirements.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. This includes secure data storage and limiting access to authorized personnel only.

4. Sharing of Information

We do not sell or rent your personal information. We may share information only when necessary to:

• Coordinate transportation with healthcare providers or facilities (with your consent).
• Comply with legal requirements, court orders, or law enforcement requests.
• Process payments through secure third-party providers.

5. Your Rights

You have the right to:

• Access the personal information we have about you.
• Request corrections to any inaccurate information.
• Withdraw consent to certain uses of your data (subject to legal or contractual restrictions).

6. Cookies and Website Tracking

Our website may use cookies or tracking technologies to enhance your browsing experience and collect basic usage data. You can adjust your browser settings to disable cookies if you prefer.

7. Retention of Information

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

Central Plains Medical Transport LLC

Phone: 971-295-7597